Please refer to the section entitled, ”How Can I send a Notice to Evernote” in the Terms of Service on how to provide notice. The cancellation will be effective upon our receipt of your notice and our determination that you are authorized to effect such cancellation. To be eligible for a refund, you must provide written notice which must (a) identify your account and (b) request cancellation of the specific Individual Paid Service.
Where we materially modify the Evernote Terms of Service, Privacy Policy, or Commercial Terms during a billing period and such modification ("Terms Modification") adversely affects you, we may refund a portion of your Individual Paid Service subscription fee equal to the remaining unused term of the Individual Paid Service subscription, as we determine appropriate or as may be required by applicable law. We also reserve the right to issue refunds or credits at our sole discretion in the following situations: If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. Evernote may be unable to process refunds for payments made through third-party app stores such as iTunes. 
Once a payment is past these time frames, no prorated refunds or credits will be offered for partially used subscriptions.
For any annual Individual Paid Service subscription fee, Evernote will process a refund if the request is received within sixty days of the date of the payment. For any monthly Individual Paid Service subscription fee, Evernote will process a refund if the request is received within two days of the date of the payment. Evernote Plus, Premium, Personal, and ProfessionalĮvernote Personal and Professional (and prior offerings) (collectively "Individual Paid Service" subscriptions) may be refunded in keeping with the following guidelines: 
Capitalized terms used in this policy but not defined shall have the same meaning ascribed to them in the Agreement. In the event this Refund Policy conflicts with any agreement you have with Evernote, including, but not limited to, the Evernote Terms of Service, Commercial Terms, or Evernote Teams Agreement (each referred to as "Agreement"), such Agreement will govern.
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